Professional Summary

Strategic collaborator with a proven record of delivering innovative solutions across software development, marketing, and design. Successfully launched digital platforms engaging over 50,000 users and empowering creators through intuitive self-service tools. Skilled in improving operational efficiency, aligning diverse stakeholders, and facilitating international collaboration to drive impactful business outcomes.

Skills

Product Discovery ● Stakeholder Partnerships ● Roadmap Management ● SDLC Management ● Distributed Team Management ● Product Strategy ● Risk Management ● Market Research ● AI Integration ● Product Design ● Problem Analysis ● Mobile Development ● Javascript ● SQL

Experience

Freelance: (November 2025 - Present)

• Serenity Acres Farm (Shopify)

  • Enhanced the online store by highlighting high‑contrast CTAs for easy navigation and unifying the design system for effortless, on‑brand updates.

  • Leveraged GPT‑4o to master Shopify Liquid: updated cart & social‑media icons and troubleshot code via AI.

• Design Templates & AI Prototypes

  • Designed versatile Canva templates for social posts, enabling plug‑and‑play branding and copy across multiple clients.

  • Explored Lovable.dev for frontend prototyping and cut initial mockup time from a full day to under two hours while surfacing backend limitations.

TuneGO: Product / QA Manager (April 2020 - November 2024)

• Internal CMS & Executive Dashboard

  • Saved 6+ hours for each bespoke creator drop.

  • Prototyped a dashboard to centralize executive reporting.

  • Conducted interviews and prototyped UX enhancements for improvements to internal tools.

• QuickSight Analytics Automation

  • Automated AWS→QuickSight pipeline, cutting engineering oversight by 50%.

  • Scheduled email reports to deliver real‑time metrics to stakeholders.

  • Provided a self‑serve data portal, eliminating the need for manual data pulls.

• Design Prototyping and Copywriting updates

  • Updated copy and made basic design updates to avoid the need to include marketing and design teams in simple updates.

  • Produced early feature wireframes, to align stakeholders on functionality.

• Software & Product Team Management

  • Directed 10–15 cross‑regional team members, managing roadmaps, backlogs & releases.

  • Centralized discovery and priorities in Notion for transparent goal‑setting.

  • Led user interviews and market research to surface opportunities for leadership.

• Software QA & Automation

  • Evaluated and implemented test-automation tools, saving 1 hour per regression cycle.

  • Reviewed offshore TestRail suites to ensure production readiness.

Walt Disney World: Data Analyst (July 2019 - November 2020)

• Conducted audits to ensure accurate employee pay.

• Reported scheduling and pay software errors to improve SQL queries and help improve audit efficiency.

• Provided pay support for Walt Disney World leaders and employees by phone and email.

Education

Bachelors of Arts, Philosophy, Georgetown College, Georgetown, KY